Terms of Service
Pro Lead Zen Effective Date: September 21, 2026 Last Updated: September 21, 2026
These Terms of Service ("Terms") govern your access to and use of the website proleadzen.com (the "Site") and the marketing and messaging services (phone, email, and text) provided by Pro Lead Zen ("Company," "we," "us," or "our"). Please read these Terms carefully before using our Site or services.
1. Agreement to Terms
By accessing or using our Site, engaging our marketing services, or opting in to receive communications (including SMS text messages) from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Site or services.
If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.
2. Description of Services
Pro Lead Zen provides digital marketing services, including but not limited to lead generation, marketing automation, customer relationship management support, and related communications delivered via phone, email, and SMS text messaging. Services may be provided directly by us or facilitated through third-party platforms, including GoHighLevel.
We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice.
3. User Responsibilities
When using our Site or services, you agree to:
Provide accurate, current, and complete information when requested;
Maintain the confidentiality of any account credentials associated with our services;
Use our services only for lawful purposes and in accordance with these Terms;
Obtain any consents required from your own customers or contacts before submitting their information to us or using our services to contact them;
Promptly notify us of any unauthorized use of your account or any other security breach.
You are solely responsible for the accuracy of any data or contact lists you provide to us, including ensuring you have proper consent to contact individuals on those lists.
4. Acceptable Use
You agree not to use our Site or services to:
Violate any applicable law, regulation, or third-party right;
Transmit unsolicited, unlawful, or unauthorized marketing communications (including SMS messages) to individuals who have not provided proper consent;
Send content that is fraudulent, deceptive, defamatory, obscene, or harassing;
Interfere with or disrupt the integrity or performance of our Site, services, or related systems;
Attempt to gain unauthorized access to our systems, networks, or data;
Use our services to transmit spam, malware, or any harmful code;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
We reserve the right to suspend or terminate access for any user who violates this Acceptable Use section.
5. SMS Messaging Terms
Pro Lead Zen and/or the businesses we provide marketing services for may send SMS text messages to individuals who have opted in to receive them, including appointment reminders, follow-ups, service updates, and other account-related or promotional communications.
Opt-In Consent. By providing your mobile phone number and opting in through our website forms, verbal agreement, signed agreements, or other means, you consent to receive SMS text messages from us. Consent to receive SMS messages is never a condition of purchasing any goods or services.
Opt-Out Instructions. You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. You will receive a one-time confirmation that you have been unsubscribed, and you will no longer receive SMS messages from us unless you opt in again.
Help Instructions. For assistance, reply HELP to any message you receive, or contact us directly using the information in the "Contact Information" section below.
Message & Data Rates. Message and data rates may apply, depending on your mobile carrier plan.
Message Frequency. Message frequency varies depending on your interactions with us and the services or campaigns you are enrolled in.
Carrier Liability. Carriers are not liable for delayed or undelivered messages. Not all mobile devices or carriers may be supported.
Privacy. Information about how we collect, use, and share information in connection with our SMS program, including our commitment that no mobile information will be shared with third parties or affiliates for marketing/promotional purposes, is available in our Privacy Policy.
6. Intellectual Property
All content on our Site, including text, graphics, logos, images, software, and other materials, is the property of Pro Lead Zen or our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.
Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without any obligation to compensate you.
7. Disclaimers
Our Site and services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that our Site or services will be uninterrupted, error-free, or secure, or that results from using our marketing services (such as lead volume, conversion rates, or revenue) will meet any particular expectations. Marketing outcomes depend on numerous factors outside our control.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Pro Lead Zen and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our Site or services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us for the services giving rise to the claim during the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Pro Lead Zen and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of our Site or services, your violation of these Terms, or your violation of any applicable law or third-party right.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas.
11. Changes to These Terms
We may revise these Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent changes. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised Terms.
12. Contact Information
If you have questions about these Terms, please contact us:
Pro Lead Zen 980 FM 1303 Floresville, TX 78114
Email: [email protected] Phone: +1 (210) 519-5885 Website: proleadzen.com
This Terms of Service document is provided for general informational purposes and reflects Pro Lead Zen's practices as of the effective date above. It is not a substitute for legal advice. We recommend having this document reviewed by a licensed attorney familiar with applicable consumer protection, e-commerce, and A2P 10DLC/carrier compliance requirements before publishing it on your live website.